This is a translation for convenience. In case of discrepancy, the Spanish version prevails.
Privacy policy
In short: if you fill in the form to book a call, we keep what you write (name, company, email, market, number of shows and message) so we can reply. We do not store your IP address. We only measure visits with Google Analytics if you accept the notice. You can ask us to delete your data by writing to info@getcueanalytics.com.
1. Who is responsible for your data
| Controller | David Labrador Merino (MB Soluciones), self-employed |
|---|---|
| Tax ID (NIF) | 49817460N |
| Address | Plaza de Ortega y Gasset, 1, 28821 Coslada (Madrid), Spain |
| info@getcueanalytics.com | |
| Trade name | Cue Analytics |
| Domain | getcueanalytics.com |
2. What data we handle and why
| Processing | Data | Purpose | Legal basis | How long |
|---|---|---|---|---|
| Call request (form) | Name, company or production, email, market, number of shows running (optional), message (optional), language of the page, which website or page of this site you came from before reaching the form, date, and the version of the consent text you accepted. We do not store your IP address | To reply to you and arrange a call to explain the service | Your consent (art. 6.1.a GDPR), given by ticking the box on the form | Up to 12 months from the last contact if no business relationship follows, or until you ask us to delete it, whichever comes first. If there is a business relationship, for as long as it lasts and the periods required by law |
| Emails | Your email, your name and what you write to us | To reply to you | Your consent, by writing to us (art. 6.1.a GDPR) | Up to 12 months from the last message |
| Hosting server logs | Like any web server, our hosting provider's server records the IP address, the date and the page requested | Server security and operation. We do not use these logs to identify you | Legitimate interest in the security of the website (art. 6.1.f GDPR) | The period set by the hosting provider |
Visit measurement. If you press "Accept" in the notice, this website loads Google Analytics 4 (Google Ireland Ltd.) to count visits and see which pages are viewed. Google receives the page you visit, technical data from your browser and, if you send the form, the fact that you sent it (never its content). Legal basis: your consent (art. 6.1.a GDPR), which you can withdraw at any time from the cookie policy. If you press "Reject", nothing from Google loads.
The demo. The demo on this website reads public data that is already on the server; it asks nothing from you, stores nothing about you and uses no cookies.
3. Do I have to give you this data?
You are not obliged to. But your name, company, email and market are needed to handle your request: without your email we cannot reply. The number of shows and the message are optional.
4. Who do we share your data with?
With nobody who uses it for their own purposes. Only the following have access:
- Hostinger International Ltd. (Cyprus, European Union), our web hosting and email provider, acting as processor under a contract pursuant to article 28 GDPR. Requests are stored in a file on its server, in a folder that cannot be reached from any web address, and each request also reaches us as an email notice.
- Google Ireland Ltd. (Google Analytics 4), only if you accept the measurement notice. This may involve a transfer of data to the United States covered by the EU-US Data Privacy Framework and the European Commission's standard contractual clauses. If you reject, it does not happen.
Your data is hosted with Hostinger on servers in Frankfurt (Germany, European Union). If any provider were to process data outside the European Economic Area, it would be done with GDPR safeguards (an adequacy decision or standard contractual clauses).
5. Automated decisions
We do not take automated decisions or build profiles from the form data.
6. Your rights
At any time you can:
- Access: find out what data we hold about you.
- Rectification: correct a wrong detail, such as your email.
- Erasure: ask us to delete your data.
- Objection and restriction: object to processing or ask us to pause it while a complaint is reviewed.
- Portability: receive your data in a format you can open with other programs.
- Withdraw your consent whenever you wish. What we did before with your permission remains valid.
Write to us at info@getcueanalytics.com saying which right you want to use. If you do not write from the email you gave in the form, we may ask for something that shows it is you. We reply within one month at most. If you think we have not handled your request properly, you can complain to the Spanish Data Protection Agency (AEPD) (www.aepd.es), C/ Jorge Juan 6, 28001 Madrid, or to the data protection authority of your country.
7. How we protect your data
The website always works over an encrypted connection (HTTPS). Requests are stored outside the public part of the server and only the controller can download them. The notice for each request goes to a restricted mailbox.
8. What your browser stores
The website stores a single technical preference in your browser, using localStorage and not cookies: whether you have closed the bar that suggests switching language (lang_hint), so it is not shown to you again. If you choose in the measurement notice, it also stores your choice (mkt_consent) and, only if you accept, the Google Analytics cookies (_ga and _ga_38L871758J). Details are in the cookie policy.
9. Changes to this policy
If we change this policy, we will update the date above. If the change affects what you accepted when you sent the form, we will tell you beforehand.